Frequently Asked Questions.

Online Banking

Call the bank at 913-239-8100 to enroll.

Yes, with Notify and CardValet®.

CardValet® helps you protect your debit card by sending you transaction alerts and giving you the ability to define when and how your cards are used. You can download the app in GooglePlay for Android users and the Apple App Store for iPhone users.

On the online banking home screen, click the Bill Payment tab then click on Payment Center. Once in the payment center, add the name of the company or information for the person you wish to pay.

Yes. On the home screen, click edit accounts (to the right of account balances). You can add your nickname in the box.

Yes. Click the accounts tab. Under transactions, click on the check number you wish to view (highlighted in blue).

You can view and print up to two years from the current date. Anything beyond two years must be requested at the bank at 913-239-8100.

Mobile Banking

Yes. You can download the app in GooglePlay for Android users and the Apple App Store for iPhone users. Check with your mobile carrier as message and data rates may apply.

Deposits uploaded before 5pm CST will typically post the next business day.

  • For mobile deposit only
  • Cornerstone Bank
  • Last 4 digits of your account number
  • Your signature
  • Current date

Retain it until it has posted to your account, then shred it.

Yes. This can be adjusted by calling the bank for approval at 913-239-8100.

General

You can make the changes in person at the bank, otherwise we will need written consent. A form can be faxed or emailed to you.

Yes. You can transfer via phone at 913-239-8100 (after verification of account ownership) or you can transfer via online banking from the home screen using the transfer tab.

In person at the bank with our Operations team. Forms will need to be completed for the dispute.

The lobby and drive-thru are available from 8:00am-5:00pm Mon- Fri. We are closed on Saturday.

You can call the bank at 913-239-8100 (verification of account ownership is required). You can also check your balance online via the mobile app and/or set up an alert to send your balance daily via text or email.

Call 1-800-417-8715. They will ask for the following information: If you have the card number, your name, your address and that the card is issued by Cornerstone Bank. You may also take advantage of our debit card management tool, CardValet. With it, you have the ability to turn off your card through the app!

Call 1-800-417-8715. They will ask for the following information: If you have the card number, your name, your address and that the card is issued by Cornerstone Bank. You may also take advantage of our debit card management tool, CardValet. With it, you have the ability to turn off your card through the app!

For standard ACH, direct deposits and domestic wires, the routing number is 101014953.

The swift code for Cornerstone Bank is KAASUS41 XXX

You can call the bank at 913-239-8100 (verification of account ownership is required) with the routing and account numbers of the receiving bank. The transfer is completed via ACH which can take up to 2 business days.

Yes. This tool is available via CardValet under Control Preferences.

Please use the “forgot password” link. A security token will be sent to the email you provided. You may also contact American First at 800-290-1112 for assistance.

First try logging in on a desktop or laptop computer. You should be prompted to change your password. Once you update your password, you’ll be able to get back in using the mobile app.

Yes. Please call the bank at 913-239-8100 to request a pin reset. You can choose your own pin or one can be selected randomly.

Cornerstone Bank NMLS# 410433
Madison McDonald NMLS# 1693152